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Billing & Financial Assistance

Pay your bill online safely and securely.

Thank you for choosing Baptist Health to meet your healthcare needs.

CLICK HERE to pay your bill.

CLICK HERE to pay your bill, for Montgomery Cardiovascular Associates patients.

Customer Service

Should you have a question or need to speak to someone in customer service, please call (334) 747-4570.

Patient Assistance

Baptist Health is committed to treating all patients with dignity and respect regardless of their financial status or ability to pay.

In support of this commitment, Baptist Health has established a Hospital Charity/Financial Assistance Program for patients who are uninsured.  The program covers services received at Baptist Health hospitals and their associated outpatient facilities (South, East and Prattville hospitals, Montgomery Cancer Center, Carmichael Imaging, Montgomery Imaging, East Montgomery Imaging, Prattville Imaging, Montgomery Breast Center, Baptist Breast Health Center).

All self-pay, uninsured patients are offered discounts on charges and interest-free payment plan options extending up to two years for discounted account balances.  Depending on an assessment of the patient’s or family’s financial need based on current Federal Poverty Guidelines and the ability to meet certain requirements, patients may qualify for increased discounts and charitable assistance.  Patients at or below 400% of the Federal Poverty Guidelines may qualify for financial assistance.  Requirements to be considered for financial assistance:

  • The care must be medically necessary.
  • Patients must attest that they are uninsured, do not qualify for any third party payment programs (coverage through the Health Insurance Marketplace or Medicaid), or health saving or medical savings accounts.
  • Patients must agree to allow Baptist Health to facilitate application to appropriate third party payment programs.
  • Patients must be legal residents of the U.S. and residents of Alabama.
  • Patients must agree to provide financial information that can be used to determine their income.
  • Patient’s family income must be at or below 400 percent of the current Federal Poverty Guidelines as calculated by the Sliding Scale.
  • Patients receiving 100% financial assistance will be asked to pay a minimal fee at each visit while their assistance is in effect.

For assistance in determining eligibility for Medicaid or direction in applying for Healthcare Marketplace insurance coverage, patients may contact Baptist Health’s Medicaid Financial Counselors at 334-747-2926.  The office is located at Baptist Medical Center – South, 2105 E. South Blvd., Montgomery, AL  36116.  The office is located on the 8th Floor, Morrow Tower, Suite 810.

To enroll in a Healthcare Marketplace insurance plan, patients may enroll online by visiting HealthCare.gov or calling 1-800-318-2596

For more frequently asked questions, click here to find additional answers: FAQs 

Please review and complete an application for consideration.


A vital part of Baptist Health's mission is to deliver quality health care services provided within a framework of fiscal responsibility. As part of that mission, we've put financial information at your fingertips with the billing notices below. 


Alabama Balance Billing Notice - English  

Alabama Balance Billing Notice - Spanish  

Good Faith Estimate Notice - English 

Good Faith Estimate Notice - Spanish

Thank you for trusting Baptist Health with your healthcare needs.

Should you have a question or need to speak to a member of our financial services team, please call (334) 747-4139 for further assistance. We are here for you!

For more information about Baptist Health’s Charity/Financial Assistance Program or to obtain an application, please call our Baptist Health Customer Service Representatives at 334-747-4570, complete all requirements, and mail the completed packet to Baptist Health, PO Box 241145, Montgomery, AL  36124.  Completed packets may be delivered to Baptist Health’s Central Business Office at 301 Brown Springs Road, Montgomery, AL  36117.