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Terms of Use

Personal Information

A visitor can access and browse our entire website at any time without revealing any personal information. We may request information from you, in which case we will let you know how the information will be used by Baptist Health.  Baptist Health does not share your personally identifiable information with any outside organization, except as required by law, or as you authorize.


Our website contains forms through which users may request information or supply feedback to us. In some cases, telephone numbers, email addresses or mailing addresses are required so that we can supply requested information to you. 

After you fill out a form, we may contact you with follow-up information (unless you check a box on the form requesting not to be contacted). We may contact you when you submit appointment requests, questions, or concerns. We do not use this personal information for any reason, other than to respond to your requests.


Occasionally, we may survey our website visitors. The information from these surveys is used in aggregate form to help us understand the needs of our visitors so that we can improve our site. We generally do not ask for information in surveys that would personally identify you. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an email address) in a survey, it is shared only with those Baptist Health employees who need to see it to respond to the question or request.


"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from Baptist Health asking you for your personal information, do not respond. We will never request your personal information through email.

User Name and Password

In the event you access any service requiring a user name and password, you are solely responsible for keeping such user name and password strictly confidential.

Non-Personal Information

Baptist Health collects non-personal information such as website usage, traffic patterns, site performance and related statistics based on our tracking of your visits to the website. In some cases, this information may be combined with personal information to identify a specific individual’s website usage behaviors. For example, if you subscribe to one of our newsletters and click on a link within the newsletter, we may be able to identify you as the initiator of that click and track your personal progress through the website. The information collected can be used to provide you with a more personalized web experience in terms of the services featured, content offered, or images displayed. By opting to receive communications from Baptist Health, you authorize Baptist Health to capture, store, analyze, and use your individual site activities to provide you with a more personalized web-browsing experience while on a Baptist Health web property.

IP Addresses

The Web server automatically collects the IP (Internet Protocol) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors. 

Please note that although such information is not personally identifiable, we can determine from an IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.

First-Party Cookies

We collect information about visitors to our website using "first-party cookies,” which are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Cookies are never associated with specific personal identities. First party cookies are distinct from third party cookies that are created and directly served by the company hosting the website.

Use of “Cookies”

We use persistent cookies to recognize a repeat visitor, enabling us the opportunity to offer the visitor a set of services or information requested in a previous visit. We use session cookies to track a visitor's path through our website during a visit to help us understand how people use our site. 

You can delete our cookies at any time. Most browsers have a “Help” option in the main toolbar that can tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Since cookies allow you to take full advantage of some of our website's best features, we recommend that you leave them turned on.

Security of Your Information

Please note that all forms on our website that request any type of personal information are encrypted to protect your privacy. Once the information is sent to our website, it is not available to users on the Internet. Baptist Health periodically reviews and modifies, where appropriate, its security policies and procedures. Baptist Health has in place a security program that seeks to mitigate security risk, but, cannot guarantee the security of the information.

Disclaimer of Warranty

Please note that by its very nature, a website cannot be absolutely protected against intentional or malicious intrusion attempts. Furthermore, Baptist Health does not control the devices, computers, or the Internet over which you may choose to send confidential personal information and cannot, therefore, prevent such interceptions or compromises to your information while in transit to Baptist Health. 

Therefore, Baptist Health hereby makes no guarantee as to security, integrity, or confidentiality of any information transmitted to or from this web site, or stored within this website. Baptist Health is committed to safeguarding your information, but Baptist Health cannot and does not guarantee the absolute security of electronic communications or transmissions since any transmission made over the internet by any organization or any individual runs the risk of interception. 

In addition, we hereby make no guarantee as to the security, integrity, or confidentiality of any information transmitted to or from this website, or stored within this website.

Limitation of Liability

You assume the sole risk of transmitting your information as it relates to the use of this website, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use of this website. 

In no event shall Baptist Health be liable for any direct, indirect, special, consequential, or monetary damages, including fees and penalties in connection with the transmission and maintenance of your information to the website. Baptist Health may change this privacy policy without notice to you. 

Other services provided by Baptist Health on this website may require you to agree to additional terms. 


  • Upload or transmit any communications or content of any type that may infringe or violate any rights of any party
  • Use this website for any purpose in violation of local, state, national, or international laws
  • Use this site as a means to distribute advertising or other unsolicited material to any third party
  • Use this website to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity
  • Attempt to disable, "hack," or otherwise interfere with the proper functioning of this website

Discontinuance of Services

Baptist Health provides this website and other digital online products as a courtesy to you, and Baptist Health reserves the right to modify; discontinue, temporarily or permanently; this site, or any part thereof, at any time, with or without notice. In addition, your access to the site may be discontinued at any time if you violate the terms of this agreement or if we determine, for any other reason, that it is no longer appropriate for you to have access to the site.

Copyright and Trademark Information

The mark “Baptist Health,” affiliated facility and service line marks, associated logos, content, and design of BaptistFirst.org are protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from the copyright owners, except that you may view, download, display, and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: (1) you do not alter or modify the materials in any way; (2) you include all applicable notices and disclaimers (including copyright notices); and (3) you do not use the materials in a way that suggests an association with Baptist Health or an affiliated Baptist Health entity. You understand and agree that title to these materials shall not pass to you or any other user.   

If you have any questions about our privacy policy or our use of information gathered through our website, please contact our team. 
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